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Providing information, training, and resources on the Americans with Disabilities Act (ADA) and 

Serving Arizona, California, Hawaii, Nevada & the Pacific Basin (Region 9)

Need ADA Assistance? 1-800-949-4232 (Voice/TTY) or Email Us

United States Department of Transportation

Rules, Guidance, Enforcement Orders and Publications on Disability Issues in Aviation

The U.S. Department of Transportation's Website provides links to rules, guidance, enforcement orders and publications on disability issues in aviation.

Specifically, this website page provides links to:

  • Information on rules about passengers with disabilities; accessible lavatories on single-aisle aircraft; service animals; web sites and automated kiosks; U.S. airports: captioning, lifts, and service animal relief areas; seat-strapping of wheelchairs; and reporting of mishandled baggage and wheelchairs.
  • Guidance on issues including accommodation by carriers of persons with disabilities who are unable to wear masks while on commercial aircraft, air travelers with developmental disabilities, preboarding of air travelers with disabilities, and reporting disability-related complaints.
  • Orders and agreements with specific airlines.
  • Other publications and related links.