The Pacific ADA Center provides written materials on the Americans with Disabilities Act (ADA) on a variety of subjects. Please note that some of the materials links will take you to another website.
Click on the topic category for an expanded list of resources available. Click the link a second time to collapse the list.
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- Accessible Parking
Below are state contacts for disabled parking placard information and application forms.
Local authorities write and enforce their own parking regulations, including accessible parking regulations. On street parking is generally free, but is subject to local authority restrictions.
Private business accessible parking is subject to the private business’ regulations. In general, you may not park in a private business accessible parking space if you are not using the services of that business.
Parking spaces and accessible parking spaces in residential housing parking lots are considered private property. The property owner/landlord/HOA establish and enforce their own regulations.
Some states honor parking placards from other states, but this is not true everywhere. Check with the motor vehicle authority of the state that you will be traveling to and inquire as to whether they will accept your parking placard while visiting. You may have to apply for a temporary visitor disabled placard in some states.
For information or to file a complaint regarding a public K-12 or a public higher education institution, contact the U.S. Office of Civil Rights (OCR) as listed below.
For information or to file a complaint regarding a private K-12 or a private higher education institution that does not receive federal funding, contact the U.S. Department of Justice (DOJ) at 800-514-0301 or go on line to ada.gov/complaint. Private schools that receive federal funding are covered under OCR.
Religious educational institutions are exempt from the ADA. If the institution receives federal funding, it is covered by other disability laws and therefore you can file a complaint with OCR as noted below.
Office for Civil Rights (OCR), Department of Education
OCR’s mission is to ensure equal access to education and to promote educational excellence through vigorous enforcement of civil rights in our nation’s schools.
For assistance related to civil rights, you may contact the OCR headquarters office in Washington D.C. or the OCR enforcement office serving your state or territory. Contact the enforcement offices if you wish to file a complaint (or use our online complaint form) or if you need technical assistance on a problem or assistance to prevent civil rights problems. Contact the OCR headquarters office if you have a question on national policy, to make a Freedom of Information request for information that is national in scope, or to request publications or other assistance that is not available online.
Office for Civil Rights (OCR), U.S. Department of Education
OCR office for Arizona
Denver Office, Denver, CO
OCR office for California
San Francisco Office, San Francisco, CA
OCR office for Nevada, Hawaii and The Pacific Basin
Seattle Office, Seattle, WA
Center for Parent Information and Resources
Families with a child who has a disability often need information about the disability of their child, about early intervention (for babies and toddlers), school services (for school-aged children), therapy, local policies, transportation, and much more. Every state has at least one Parent Training and Information Center (PTI) to offer families just this kind of information. Many states also have a Community Parent Resource Center (CPRC), which offers the same type of support and training to parents of children with disabilities. You can access the contact information for the PTIs and CPRCs serving families in your state at the following link: http://www.parentcenterhub.org/find-your-center/.
- Effective Communication: Services for Hearing and Vision Disabilities
Foundation for Blind Children
Valley Center for the Deaf
CaliforniaCalifornia Department of Social Services Deaf Access Program (DAP)
California Council of the Blind
Hawaii Interpreting Services (also includes services for the blind)
Hawaii Division of Vocational Rehabilitation (Blind and deaf services) Deaf Centers of Nevada Deaf Centers of Nevada
Guam: American Association on Health and Disability
U.S. Department of Housing and Urban Development (HUD)
California Department of Fair Employment and Housing
California Department of Housing and Community Development
California Tenants - A Guide to Residential Tenants' and Landlords' Rights and Responsibilities, Revised 2012 - Department of Consumer Affairs
Mobilehome Assistance Center - California Department of Housing and Community Development
Commonwealth of Northern Mariana Islands
- Independent Living Centers
An independent living center is a consumer controlled, community based, cross disability, nonresidential private nonprofit agency that is designed and operated within a local community by individuals with disabilities. Independent living services maximize the ability of individuals with disabilities to live independently in an environment of their own choosing. Below are Independent Living Centers in Region 9 listed by state.
Toll Free: 800-280-2245
Sports & Fitness Center
5031 E. Washington St., Phoenix, AZ : 602-386-4566
View our sports page
Phoenix, AZ : 602-296-0551
Pinal-Gila County Office
Coolidge, AZ : 520-316-4300
Pima County Office
Tucson, AZ : 520-449-8375
DIRECT Center for Independence
Tucson, AZ : Phone: 1-800-342-1853
New Horizons Disability Empowerment Center
Prescott Valley, AZ : 928-772-1266
California has many Independent Living Centers (ILCs). The best way to find the ILC that serves your area is to use the following link that lists the ILCs by county or zip code.
Independent Living Centers (ILC) listed by county
This website provides links to the Independent Living Centers on Oahu, The Big Island, Maui, Molokai and Kauai.
Aloha Independent Living Hawaii (AILH)
Northern Nevada Center for Independent Living
Southern Nevada Center for Independent Living
Las Vegas, Nevada
Toll Free: 800-870-7003
Rural Center for Independent Living
Carson City, Nevada
Pago Pago, AS
Commonwealth of Northern Mariana Islands
- National Disability Rights Network and Other Advocacy and Legal Resources
California Commission on Disability Access
Disability Rights Bar Association
Disability Rights California
Legal Aid at Work
Prison Law Office
Regional Centers, Department of Developmental Disabilities
Disability Rights Bar Association
American Samoa - Office of Protection and Advocacy
CNMI - Commonwealth of Northern Mariana Islands Protection and Advocacy Systems
Guam - Guam Legal Services Corporation - Disability Law Center
- State ADA Offices
These agencies may provide helpful information and assistance on the ADA at the state level for individuals and organizations.
Arizona Attorney General
Nevada Department of Administration - Division of Human Resource Management's Equal Employment Opportunity Office (EEO)
The Division of Human Resource Management's Equal Employment Opportunity Office (EEO) coordinates the State's various ADA programs and resources, ensuring employees and citizens are referred to the right person.
- State Bar Associations
The State Bar is a public corporation within the judicial branch of government. All State Bar members are officers of the court. Membership in the State Bar provides referral services to lawyers throughout the state who specialize in different areas of the law.
Arizona State Bar
Toll Free: 866-48-AZBAR
State Bar of California - Public Services
Hawaii State Bar Association
State Bar of Nevada
- State Building Codes and Compliance Inspection Assistance
The 2010 Standards for accessible design set minimum requirements – both scoping and technical - for newly designed and constructed or altered Title II and Title III entities to be readily accessible to and usable by individuals with disabilities. Some states have adopted additional requirements and/or resources to allow for increased accessibility for individuals with disabilities. That information for states in region 9 is listed below:
Arizona follows the International Building Code (IBC) and The Amerian National Standards Institute (ANSI) for accessibility requirements. Individual jurisdictions may have their own requirements. Building codes are adopted locally.
2016 California Access Compliance Advisory Reference Manual: California Building Code (CBC) Chapter 11B - Division of the State Architect
Accessibility requirements in Chapter 11B apply to public buildings, public accommodations, commercial buildings and public housing.
California Building Code Chapter 11A 2016 - Division of the State Architect
Chapter 11A covers the design and construction of covered multi-family housing.
California Capital Access Program (CalCAP) for Small Businesses
Designed to assist small businesses with financing the costs to alter or retrofit existing facilities to comply with the requirements of the federal Americans with Disabilities Act of 1990.
Certified Access Specialist Institute (CASI)
Resources for California building owner/managers, architects/contractors, and building officials
Division of the State Architect (DSA)
The Division of the State Architect provides design and construction oversight for K–12 schools, community colleges, and various other state-owned and leased facilities. The division also develops accessibility, structural safety, and historical building codes and standards utilized in various public and private buildings throughout the state of California.
Electric Vehicle Charging Station Accessibility - Division of the State Architect
The Division of the State Architect (DSA) developed accessibility standards for electric vehicle charging stations in order to ensure accessibility to electric vehicle charging stations by individuals with disabilities, and to provide guidance to station developers, building owners, and local building departments.
The California Building Standards Commission adopted the accessibility standards for electric vehicle charging stations as part of the 2016 California Building Code (California Code of Regulations, Title 24), which became effective on January 1, 2017.
Voluntary Certified Access Specialist (CASp) Program
A CASp Is a professional who has passed an examination and has been certified by the State of California to have specialized knowledge of the applicability of state and federal construction-related accessibility standards. A CASp will know which standards will apply to your property based on the age of your facility and its history of improvements. While a licensed design professional such as an architect or engineer can provide you with an access compliance evaluation of your facility, only a CASp can provide services that offer you "qualified defendant" status in a construction-related accessibility lawsuit.
- List of Certified Access Specialists (CASp) in California
- FAQ's about the CASp Program for Business Owners, Property Owners and Consumers
Hawaii follows the International Building Code (IBC). Check with the building department of individual counties (islands) regarding local adoption of the building code.
Nevada follows The American National Standards Institute (ANSI). Local jurisdictions could have other restrictions. Please consult your local building department.
- Statewide Independent Living Councils (SILC)
Each state and U.S. territory is required to maintain a statewide independent living council. The Council and the Centers for Independent Living (CILs) within the state develop a State Plan for Independent Living (SPIL). Each state is required by law to file a state plan that indicates how the independent living network will improve services for individuals with disabilities over the next three years.
- Telecommunications Equipment Distribution