ADA Materials: Documents, Guides, and Links

• ADA and Rehabilitation Act Laws
  

   

  ADA Disability Law Handbook 2013 - ADA National Network

  ADA Questions and Answers 2013 - ADA National Network

  Americans with Disabilities Act Of 1990, As Amended - U.S. Department Of Justice

  Americans with Disabilities Amendments Act of 2008 (ADAAA) Questions and Answers on the Final Rule - U.S. Department of Justice

  Americans with Disabilities Amendments Act of 2008 (ADAAA) Questions and Answers on the Final Rule - U.S. Equal Employment Opportunity Commission

  Code of Federal Regulations Title 29 Labor PART 1630 - Regulations to Implement The Equal Employment Provisions of the Americans with Disabilities Act - U.S. Equal Employment Opportunity Commission

  Complaint - How to File a Title I Complaint - U.S. Equal Employment Opportunity Commission

  Complaint - How to File a Title I Complaint  (Federal Contractors) - U.S. Department of Labor

  Complaint - How to File a Title I Complaint  (Federal Employees) - U.S. Equal Employment Opportunity Commission

  Complaint - How to File a Title II Complaint - U.S. Department of Justice

  Complaint - How to File a Title III Complaint - U.S. Department of Justice

  Mediation - U.S. Equal Employment Opportunity Commission

  Mediation - Resolving ADA Complaints Through Mediation: An Overview - U.S. Department of Justice

  Mediation - The ADA Mediation Program: Questions and Answers - U.S. Department of Justice

  The Rehabilitation Act of 1973 (Rehab Act)

   

  Back to the Top

   

• Aging
  

   

   The ADA and Older People 2017 - ADA National Network

  Aging and Disability Resource Centers (ADRCs) - Administration for Community Living

  Accessibility Benefits Customers Who Are Older Adults 2006- U.S. Department of Justice

  Aging - U.S. Department of Health and Human Services

  Depression and Aging with a Disability 2012 - U.S. Department of Education

  Eldercare Locator - U.S. Department of Health and Human Services

  ILRU Directory of Centers for Independent Living and Associations 

  Including Older People with Disabilities 2018 - ADA National Network 

  National Adult Day Services Association - Administration for Community Living  

  National Deaf-Blind Equipment Distribution Program 2017 - Federal Communications Commission

  National Institute of Senior Centers - National Council on Aging

  Reasonable Modifications in Public Transportation - Reasonable Modifications to Policy, Practice and Procedure in Public Transportation 2017 - ADA National Network 

  711 for Telecommunications Relay Service 2015 - Federal Communications Commission 

  Transportation - The ADA & Accessible Ground Transportation 2017 - ADA National Network 

  Transportation - Paratransit Rider's Guide - Riders' Guide to Public Transit for People with Disabilities - ADA National 

  Transportation - Wheelchairs, Mobility Aids, and Other Power-Driven Mobility Devices 2014 - U.S. Department of Justice

  Video Relay Services - Federal Communication Commission (FCC)

  
  Back to the Top

   

• Education

   

  Childcare - Commonly Asked Questions about Child Care Centers and the ADA 2017 - U.S. Department of Justice

  Effective Communication - FAQ for Students with Hearing, Vision or Speech Disabilities in Public Elementary and Secondary Schools 2014 - U.S. Department of Education

  Exams and Courses 2014 - ADA National Network

  Individuals with Disabilities Education Act (IDEA) 2004, amended 2015  - U.S. Department of Education

  Postsecondary Education and Employment for Students and Youth With Disabilities - A Transition Guide 2017 - U.S. Department of Education

  Postsecondary Institutions and Students with Disabilities 2016 - ADA National Network

  Section 504 - Disability Rights Enforcement2004, amended 2015 Highlights 2012- U.S. Department of Education

  Section 504 - Parent and Educator Resource Guide to Section 504 in Public Elementary and Secondary Schools 2016 - U.S. Department of Education

  Section 504 -Protecting Students With Disabilities - U.S. Department of Education

  Service Animals and Assistance Animals for People with Disabilities in Housing and HUD Funded Programs 2013- U.S. Department of Housing And Urban Development

  Service Animals and Emotional Support Animals 2014 - ADA National Network

  Service Animals - Frequently Asked Questions About Service Animals and the ADA 2015 - U.S. Department of Justice

  Students with Disabilities at Degree-Granting Postsecondary Institutions 2011 - U.S. Department of Education

  Students With Disabilities in Private Schools - Provisions Related to Children With
  Disabilities Enrolled by Their Parents in Private Schools 2008 - U.S. Department of Education

  Students with Disabilities in Public Charter Schools - Frequently Asked Questions about the Rights of Students with Disabilities in Public Charter Schools under the Individuals with Disabilities Education Act 2016 -U.S. Department of Education

  Students with Disabilities in Public Charter Schools - Know Your Rights: Students with Disabilities in Charter Schools 2017- U.S. Department of Education

  Testing Accommodations 2010 - U.S. Department of Justice

  
  Back to the Top

   

• Effective Communication

   

  ADA Questions and Answers for Health Care Providers 2018 - National Association of the Deaf

  Closed Captioning on Television 2017 - Federal Communications Commission (FCC)

  Communicating with People Who are Deaf or Hard of Hearing - ADA Guide for Law Enforcement Officers 2006 - U.S. Department of Justice

  Communication Access in Federal Courts - National Association of the Deaf

  Communication Aids for People who are Deaf or Hard of Hearing 2017 - AbleData

  Effective Communication 2014 - ADA National Network

  Effective Communication - FAQ for Students with Hearing, Vision or Speech Disabilities in Public Elementary and Secondary Schools 2014 - U.S. Department of Education

  Effective Communication-General Effective Communication Requirements Under Title II of the ADA 2007- ADA National Network

  Effective Communication - Revised ADA Requirements 2014 - U.S. Department of Justice

  Effective Communication - ADA Quick Tips Sign Language Interpreters 2014 - ADA National Network

  Movie Theaters - Questions and Answers about the Department of Justice’s Final Rule Under Title III of the ADA Requiring Movie Theaters to Provide Closed Movie Captioning and Audio Description 2016 - U.S. Department of Justice

  National Deaf-Blind Equipment Distribution Program 2017 - Federal Communications Commission

  711 for Telecommunications Relay Service 2015 - Federal Communications Commission

  Video Relay Services 2017 - Federal Communication Commission (FCC)

  
  Back to the Top

   

• Facility Accessibility

   

  Accessible Assembly Areas - Wheelchair Space Calculator - Northwest ADA Center

  Accessible Lodging 2014 - ADA National Network

  Accessible Museums (Maintaining Accessibility) 2009 - U.S. Department of Justice

  Accessible Parking 2014 - ADA National Network

  Accessible Parking - Restriping Parking Spaces 2015 - U.S. Department of Justice

  Accessible Parking Spaces Calculator - Northwest ADA Center

  Accessible Retail Establishments (Maintaining Accessible Features)  2009 - U.S. Department of Justice

  Accessible Sports Facilities 2002 - U.S. Access Board

  Accessible Stadiums - U.S. Department of Justice

  ADA Checklist for Existing Facilities (latest version) - adachecklist.org

  ADA Standards Comparison (1991 and 2010 standards) - New England ADA Center

  ADA Standards for Accessible Design - 1991 (ADAAG) Revised July 1, 1994 - U.S. Department of Justice

  ADA Standards for Accessible Design - 2010 - U.S. Department of Justice

  ADA  Standards for Accessible Design - 2010- Guide to the ADA Standards Chapters 1-5 (UPCOMING:  guides covering chapters 6-10) - U.S. Access Board

  ADA Standards for Accessible Design - Guidance 2010  - U.S. Department of Justice

  Architectural Barriers Act (ABA) -  Standards 2015  with pdf link  - U.S.  Access Board

  Architectural Barriers Act (ABA) -  Guide to the ABA Standards Chapters 1-5   - (UPCOMING: guides covering chapters 6-10) - U.S. Access Board
  (pdf version of ABA Guide Chapters 1-5)

  Doors - Adjusting Doors for Access 2013 - ADA National Network

  Doors - Opening Doors to Everyone 2013 - ADA National Network

  Effective Date Compliance Date 2011 - U.S. Department of Justice

  Fair Housing Act Design Manual 1998 - U.S. Department of Housing and Urban Development

  Fair Housing Act - Accessibility (Design and Construction) Requirements for Covered Multifamily Dwellings Under The Fair Housing Act 2013 - U.S. Department Of Justice / U.S. Department Of Housing and Urban Development

  Fair Housing Accessibility First Website  - U.S. Department of Housing and Urban Deveopment

  Fire Alarm Systems 2016 - ADA National Network

  Title II Action Guide for State and Local Governments 2017 - New England ADA Center

  Voting - ADA Checklist for Polling Places 2016 - U.S. Department of Justice

  Voting - Solutions for Five Common ADA Access Problems at Polling Places 2014 - U.S. Department of Justice

  
  Back to the Top

   

• General ADA

   

  Customer Service 2013 - ADA National Network

  Disability Statistics - disabilitycompendium.org

  Gas Stations - Assistance at Gas Stations 2002 - U.S. Department of Justice

  Guidelines for Writing about People with Disabilities 2015 - ADA National Network

  Overview of the Americans with Disabilities Act 2015 - ADA National Network

  Pacific ADA Center Brochure -Pacific ADA Center

  Private Clubs Under the Americans with Disabilities Act 2018 - ADA National Network

  Religious Entities Under the Americans with Disabilities Act 2018 - ADA National Network

  Temporary Events - A Planning Guide for Making Temporary Events Accessible to People with Disabilities 2015 - ADA National Network

  Ticketing 2011- US Department of Justice

  Ticketing - Purchase of Tickets for Accessible Seats 2017 - ADA National Network

  Wheelchairs, Mobility Aids, and Other Power-Driven Mobility Devices 2014 - U.S. Department of Justice

  
  Back to the Top

   

• Healthcare

   

  Access to Care for Patients with Disabilities 2018 - American Medical Association

  Access to Healthcare and the ADA - Legal Brief 2018 (pdf) - ADA National Network
  (rtf)  and  (doc)  versions

  Access To Medical Care For Individuals With Mobility Disabilities 2010 - U.S. Department of Justice

  Accessible Health Care 2017 - ADA National Network

  Accessible Medical Diagnostic Equipment 2016 - ADA National Network

  Accessible Medical Examination Tables and Chairs 2014 - ADA National Network

  Addiction - Addiction and Recovery and the ADA - ADA National Network

  Addiction - Drug Addiction and Federal Disability Rights Laws 2018 - U.S. Department of Health and Human Services

  Aging and Disability Resource Centers (ADRCs) - Administration for Community Living  

  Guidelines For Disability Inclusion in Physical Activity, Nutrition and Obesity Programs and Policies 2014 - Center on Disability

  Opioid Use - Non Discrimination and Opioid Use Disorder 2018 - U.S. Department of Health and Human Services

  Questions and Answers for Health Care Providers 2018 - National Association of the Deaf

  Service Animals - Understanding How To Accommodate Service Animals In Health Care Facilities - 2013 - U.S. Department of Health and Human Services

  Substance Abuse and Mental Health Services Administration - U. S. Department of Health and Human Services

  Veterans - Mental Health - U.S. Department of Veterans Affairs

  Veterans - Older Veteran Behavioral Health Resource Inventory - U.S. Department of Veterans Affairs

  
  Back to the Top

   

• Housing

   

  Fair Housing Act - Accessibility (Design and Construction) Requirements for Covered Multifamily Dwellings Under The Fair Housing Act 2013 - U.S. Department Of Justice / U.S. Department Of Housing and Urban Development

  Fair Housing Act Design Manual 1998 - U.S. Department of Housing and Urban Development

  Nondiscrimination on the Basis of Disability in Federally Assisted Programs and Activities 2014 - U.S. Department of Housing and Urban Development

  Reasonable Accommodations Under the Fair Housing Act 2004 - U.S. Department of Justice / U.S. Department of Housing and Urban Development

  Reasonable Modifications under the Fair Housing Act 2008 - U.S. Department of Justice / U.S. Department of Housing and Urban Development

  Service Animals and Assistance Animals for People with Disabilities in Housing and HUD Funded  Programs 2013 - U.S. Department of Housing And Urban Development

  Service Animals and Emotional Support Animals 2014 - ADA National Network

  Service Animals - Frequently Asked Questions about Service Animals and the ADA 2015 - U.S. Department of Justice

  UFAS Allowing 2010 ADA Standards 2014 - U.S. Department of Housing and Urban Development

  Veterans - Specially Adapted Housing (SAH) Program - U.S. Department of Veterans Affairs

  Veterans - Home Improvements and Structural Alterations (HISA) - U.S. Department of Veterans Affairs

  What  Fair Housing Means For People With Disabilities 2018 - Bazelon Center for Mental Health Law

  
  Back to the Top

   

• Recreation

   

  Amusement Rides 2002 - U.S. Access Board

  Boating Facilities 2002 - U.S.. Access Board
  

  Fishing Piers and Platforms 2002 - U.S. Access Board

  Golf Courses 2002 - U.S. Access Board

  Miniature Golf  2002 - U.S. Access Board

  Outdoor Developed Areas 2014 - U.S. Access Board

  Play Areas 2005 - U.S. Access Board

  Playgrounds - Surfacing The Accessible Playground: 7 Things Every Playground Owner Should Know About the Accessibility of Their Playground Surfaces 2014 - U.S. Access Board

  Sports Facilities 2002 - U.S. Access Board

  Summer Camps - Summer Camps and the ADA - United States Attorney's Office, District of New Jersey

  Summer Camps - Summer Fun for Children of All Abilities: The ADA and Summer Camps - United States Attorney's Office, District of South Carolina

  Summer Camps - The Rights of Children with Diabetes in Camp - American Diabetes Association

  Swimming Pools - Accessibility Requirements for Existing Swimming Pools at Hotels and other Public Accommodations 2012 - U.S. Department of Justice

  Swimming Pools - Means of Entry and Exit - Revised ADA Requirements 2012 - U.S. Department of Justice

  Swimming Pools, Wading Pools and Spas 2002 - U.S. Access Board

  
  Back to the Top

   

• Service Animals

  There is no federally recognized registry, form, application, vest or picture ID  to designate that an animal is a service dog, an emotional support animal, or a therapy animal. People with animals often purchase certificates from the internet that say their animal is a service dog or an emotional support animal, but these certificates are not legally valid.

  Please note: Emotional support animals are not covered under the ADA. They are covered under the Fair Housing Act (FHA) which is enforced by the U.S. Department of Housing and Urban Development (HUD). Emotional support animals are allowed in rental housing but are not allowed in public places where there is a no pet policy. Emotional support animals are also allowed on airlines under the Air Carrier Access Act. Each airline has its own procedures. 

  Service animals in the workplace: Unlike the titles of the Americans with Disabilities Act (ADA) that allow service animals in public buildings, Title I of the ADA (employment) does not specifically address service animals. According to the Equal Employment Opportunity Commission, Title I does not require automatic access for service animals. Instead, the decision about whether to allow a service animal into the workplace is part of the reasonable accommodation interactive process. Thus, an employer must consider allowing an employee with a disability to use a service animal at work unless the employer chooses another effective way to accommodate an employee’s disability, or decides that the service animal would cause an undue hardship.

  Assistance Dog Special Allowance Program (California residents only)
  The Assistance Dog Special Allowance (ADSA) program provides a monthly payment of $50 to eligible persons who use a guide, signal, or service dog to help them with their disability-related needs. The allowance is to help pay the costs of food, grooming, and health care for the dog. This link also contains a link for Facilities that Train Service Animals.

   

  Guide Dogs and Service Dogs Entering Hawaii - Quarantine Guidelines - Hawaii Department of Agriculture

  Service Animals 2014 - ADA National Network 

  Service Animals and Assistance Animals for People with Disabilities in Housing and HUD Funded Programs 2013 - U.S. Department of Housing And Urban Development

  Service Animals and Emotional Support Animals 2014 - ADA National Network

  Service Animals - Frequently Asked Questions About Service Animals and the ADA 2015 - U.S. Department of Justice

  Service Animals in the Workplace - Job Accommodation Network

  Service Animals - Travel With Service Animals under the Air Carrier Access Act (YouTube video 2016) - U.S. Department of Transportation

  Service Animals - Understanding How To Accommodate Service Animals In Health Care Facilities - 2013 - U.S. Department of Health and Human Services

  Service Animals Welcome - Pacific ADA Center

  
  Back to the Top
  

   

• Small Business

   

  Accessibility Benefits Older Adult Customers 2006- U.S. Department of Justice

  Accessible Customer Service Practices for Hotel and Lodging Guests with Disabilities 2006 - U.S. Department of Justice

  Accessible Lodging 2014 - ADA National Network

  Accessible Meetings: Meeting on a Level Playing Field 2009 - U.S. Department of Justice

  Accessible Parking 2014 - ADA National Network

  ADA Guide for Small Businesses 1999 - U.S. Small Business Administration

  Economic Development Directory: This directory provides links to critical local resources including: EDA regional office contacts, state government contacts, and EDD, TAAC, RLF, University Centers, and Tribal planning organization sites. -  U.S. Economic Development Administration

  Entrepreneurship Resources for People with Disabilities - U.S. Small Business Administration

  Food Service - Accommodating Diners with Disabilities 2014 - ADA National Network

  Gas Stations - Assistance at Gas Stations 2002 - U.S. Department of Justice

  Guide for Small Towns - ADA Guide for Small Towns 2000 - U.S. Department of Justice 

  Guide for Restaurants and Other Food Service Employers - How to Comply with the ADA 2014 - U.S. Equal Employment Opportunity Commission

  Maintaining Accessible Features in Retail Establishments 2009 - U.S. Department of Justice

  Movie Theaters - Questions and Answers about the Department of Justice’s Final Rule Under Title III of the ADA Requiring Movie Theaters to Provide Closed Movie Captioning and Audio Description 2016 - U.S. Department of Justice

  A Primer for Small Business 2011 - U.S. Department of Justice

  Service Animals - Frequently Asked Questions About Service Animals and the ADA 2015 - U.S. Department of Justice

  Tax Incentives ADA QuickTips 2014 - ADA National Network

  Temporary Events - A Planning Guide for Making Temporary Events Accessible to People with Disabilities 2015- ADA National Network

  The ADA and Small Business 2018 - ADA National Network

  Veteran Owned Small Businesses - U.S. Small Business Administration

  Veterans - Disabled Veteran Business Enterprise (DVBE) Program - California Department of Veterans Affairs

   

  Back to the Top

   

• Tax Benefits for ADA Compliance and IRS Information

   

  California Access Program (CalCAP) ADA Financing Program (California Only) - California Pollution Control Financing Authority

  Disabled Access Credit, About Form 8826 - Internal Revenue Service

  Living and Working with Disabilities 2013 - Internal Revenue Service

  Reasonable Accommodations for Taxpayers with Disabilities Frequently Asked Questions 2013 - Internal Revenue Service

  Tax Benefits for Businesses Employing People with Disabilities - Internal Revenue Service

  Tax Deductions for Service Animals 2017 (see page 8) - Internal Revenue Service

  Tax Incentives ADA QuickTips 2014 - ADA National Network 

  Tax Incentives for Business 2005 - U.S. Department of Justice

  
  Back to the Top

   

• Title I: Employment

   

  ADA - Title I and Facts about the Americans with Disabilities Act - U.S. Equal Employment Opportunity Commission

  Cancer in the Workplace - Questions & Answers about Cancer in the Workplace and the Americans with Disabilities Act (ADA) 2016 - U.S. Equal Employment Opportunity Commission

  Cancer Legal Resource Center Website - A program of the Disability Rights Legal Center (DRLC)

  Caregiving Responsibilities - Enforcement Guidance: Unlawful Disparate Treatment of Workers with Caregiving Responsibilities 2007 - U.S. Equal Employment Opportunity Commission

  Caregiving Responsibilities - Questions and Answers about EEOC’s Enforcement Guidance on
  Unlawful Disparate Treatment of Workers with Caregiving Responsibilities 2007 - U.S. Equal Employment Opportunity Commission

  Deafness and Hearing Impairments - Questions and Answers about Deafness and Hearing Impairments in the Workplace and the Americans with Disabilities Act - U.S. Equal Employment Opportunity Commission

  Depression, PTSD, and other Mental Health Conditions in the Workplace: Your Legal Rights - U.S. Equal Employment Opportunity Commission

  Diabetes in the Workplace - Questions and Answers About Diabetes in the Workplace and the Americans with Disabilities Act (ADA) - U.S. Equal Employment Opportunity Commission

  Disability Discrimination - U.S. Equal Employment Opportunity Commission

  Employment: ADA Questions and Answers - U.S. Equal Employment Opportunity Commission

  Epilepsy in the Workplace and the ADA Questions and Answers- U.S. Equal Employment Opportunity Commission

  Genetic Information Discrimination - U.S. Equal Employment Opportunity Commission

  Guide for Restaurants and Other Food Service Employers - How to Comply with the ADA 2014 - U.S. Equal Employment Opportunity Commission

  Intellectual Disabilities - Questions & Answers About Persons with Intellectual Disabilities in the Workplace and the Americans with Disabilities Act - U.S. Equal Employment Opportunity Commission

  Jobs - Employer Assistance and Resource Network on Disability Inclusion (EARN) - U.S. Department of Labor

  Jobs - Job Accommodation Network Website (JAN) - U.S. Department of Labor

  Jobs - Partnership on Employment and Accessible Technology (PEAT) - U.S. Department of Labor

  Jobs - Self Identification of Disability - Employer Assistance and Resource Network on Disability Inclusion (EARN) - U.S. Department of Labor

  Jobs - Questions and Answers: Promoting Employment of Individuals with Disabilities in the Federal Workforce - U.S. Equal Employment Opportunity Commission

  Jobs - The ABCs of SCHEDULE A - Tips for Applicants with Disabilities on Getting Federal Jobs - U.S. Equal Employment Opportunity Commission

  Jobs - The ABC's of SCHEDULE A - Tips for Human Resource Professionals on Using the Schedule A Appointing Authority - U.S. Equal Employment Opportunity Commission

  Jobs - Workforce Recruitment Program (WRP)  - U.S. Department of Labor

  Leave - Employer Provided Leave and the Americans with Disabilities Act 2016 - U.S. Equal Employment Opportunity Commission

  Leave - FMLA Frequently Asked Questions - U.S. Department of Labor

  Leave - Work-Leave, the ADA, and the FMLA 2014 - ADA National Network

  Mediation - U.S. Equal Employment Opportunity Commission

  Medical Examinations - Enforcement Guidance on Disability-Related Inquiries and Medical Examinations of Employees Under the Americans with Disabilities Act (ADA) 2000 - U.S. Equal Employment Opportunity Commission

  Medical Examinations - Questions and Answers: Enforcement Guidance on Disability Related Inquiries and Medical Examinations of Employees Under The Americans with Disabilities Act - U.S. Equal Employment Opportunity Commission

  Medical Examinations / Disability Related Inquiries Under Title I of the ADA 2018 - ADA National Network

  Meetings - Meeting On A Level Playing Field 2009 - U.S. Department of Justice

  Mental Health Conditions in the Workplace and the ADA 2016 - ADA National Network

  Pregnancy Discrimination - U.S. Equal Employment Opportunity Commission

  Reasonable Accommodation and Undue Hardship - EEOC Enforcement Guidance on Reasonable Accommodation and Undue Hardship Under the Americans with Disabilities Act - U.S. Equal Employment Opportunity Commission

  Reasonable Accommodation - Procedure for Providing Reasonable Accommodation for Individuals with Disabilities - U.S. Equal Employment Opportunity Commission

  Reasonable Accommodation - Work at Home/Telework as a Reasonable Accommodation 2005 - U.S. Equal Employment Opportunity Commission

  Reasonable Accommodations in the Workplace 2018 - ADA National Network

  Rehabilitation Act Section 503 - Section 503 of the Rehabilitation Act New Rules Fact Sheet 2015 - ADA National Network

  Title I Regulations Implementing the ADAAA

  Title I Technical Assistance Manual 1992 - U.S. Equal Employment Opportunity Commission

  Title I Technical Assistance Manual  Addendum 2002 - U.S. Equal Employment Opportunity Commission

  Titles I and V of the Americans with Disabilities Act of 1990 (ADA) 1990 U.S. Equal Employment Opportunity Commission

  Veterans Employers Guide - Veterans and the Americans with Disabilities Act - U.S. Equal Employment Opportunity Commission

  Veterans with Disabilities - Ten Tips for Employers: Tapping into theTalents of Veterans with Disabilities 2015 - ADA National Network

  Veterans with Service-Connected Disabilities and the Americans with Disabilities Act - A Guide For Employers 2008 - U.S. Equal Employment Opportunity Commission

  Veterans - Understanding Your Employment Rights Under the Americans with Disabilities Act (ADA): A Guide for Veterans - U.S. Equal Employment Opportunity Commission

  Veterans - Uniformed Services Employment and Reemployment Rights Act (USERRA) Website - U.S. Department of Labor

  Veterans - Vietnam Era Veterans’ New Rules: Vietnam Era Veterans’ Readjustment Assistance Act (VEVRAA) update 2015 - ADA National Network

  Veteran-Owned Small Businesses - U.S. Small Business Administration

  Workers Compensation Enforcement Guidance - Workers' Compensation and the ADA - U.S. Equal Employment Opportunity Commission

  Workplace Culture and the ADA 2018 - ADA National Network

  
  Back to the Top

   

• Title II: State and Local Government Services

   

  Accessible Meetings - Meeting on a Level Playing Field 2009 - U.S. Department of Justice

  Americans with Disabilities Act Questions and Answers 2001 - U.S. Department of Justice

  City Governments - The ADA and City Governments: Common Problems - U.S. Department of Justice

  Complaint - How to File a Title II Complaint - U.S. Department of Justice 

  Effective Communication 2014 - ADA National Network

  Effective Communication 2014 - U.S. Department of Justice

  Effective Communication - ADA Quick Tips - Sign Language Interpreters - ADA National Network

  Effective Communication - General Effective Communication Requirements Under Title II of the ADA- ADA National Network

  Emergency Preparedness - An ADA Guide for Local Governments - Making Community Emergency Preparedness and Response Programs Accessible to People with Disabilities - U.S. Department of Justice

  Emergency Services  Access For 9-1-1 and Telephone Emergency Services 1998 - U.S. Department of Justice

  Guide for Small Towns - ADA Guide for Small Towns 2000 - U.S. Department of Justice

  Law Enforcement - Commonly Asked Questions About the Americans with Disability Act and Law Enforcement - U.S. Department of Justice

  Law Enforcement - Communicating with People Who are Deaf or Hard of Hearing - ADA Guide for Law Enforcement Officers - U.S. Department of Justice

  Law Enforcement - Detention and Correctional Facilities 2012 - ADA National Network

  Law Enforcement - First Response to Victims of Crime who have a Disability 2002 - U.S. Department of Justice

  Law Enforcement - Hiring Police Officers - Questions and Answers: The Americans with Disabilities Act and Hiring Police Officers - U.S. Department of Justice

  Primer for State and Local Government - 2015

  Parents with Disabilities in Child Welfare Agencies and Courts 2016 - ADA National Network

  Title II Action Guide for State and Local Governments 2017 - New England ADA Center

  Title II Regulations Americans with Disabilities Act, current as of 2016 - U.S. Department of Justice

  Title II Sample Municipal Grievance Procedure - U.S. Department of Justice

  Title II Technical Assistance Manual - U.S. Department of Justice

  Voting - ADA Checklist for Polling Places 2016 - U.S. Department of Justice

  Voting - Five Common ADA Access Problems at Polling Places - U.S. Department of Justice

  Voting - Guide to Voting Rights for People with Mental Disabilities 2018 - Bazelon Center for Mental Health Law

  Web Content Accessibility Guidelines (WCAG) - Web Accessibility Initiative Website

  Web Content Accessibility Guidelines (WCAG) - What's New in WCAG 2.1 - Web Accessibility Initiative Website

  Website Accessibility - Accessibility of State and Local Government Websites to People with Disabilities 2008 - U.S. Department of Justice

  
  Back to the Top 

   

• Title III: Public Accommodations and Commercial Facilities

   

  Accessibility Benefits - Expanding Your Market: Accessibility Older Adult Customers - Expanding YourMarket  2006- U.S. Department of Justice

  Accessible Customer Service Practices - Expanding Your Market: Accessible Customer Service Practices for for Hotel and Lodging Guests with Disabilities - U.S. Department of Justice

  Accessible Features in Retail - Expanding Your Market: Maintaining Accessible Features in Retail Establishments - U.S. Department of Justice

  Accessible Lodging 2014 - ADA National Network

  Accessible Medical Diagnostic Equipment 2016 - ADA National Network

  Accessible Medical Examination Tables and Chairs 2014 - ADA National Network

  Accessible Meetings 2009 - Accessible Information Exchange:Meeting on a Level Playing Field - U.S. Department of Justice

  Accessible Parking 2014 - ADA National Network

  Accessible Parking - ADA Compliance BRIEF: Restriping Parking Spaces 2015 - U.S. Department of Justice

  Americans with Disabilities Act Questions and Answers 2008 - U.S. Department of Justice

  Complaint - How to File a Title III Complaint - U.S.Department of Justice

  Effective Communication 2014 - ADA National Network

  Effective Communication 2014 - Revised ADA Requirements - U.S. Department of Justice

  Effective Communication - ADA Quick Tips Sign Language Interpreters - ADA National Network

  Exams and Courses 2014 - ADA National Network

  Food Service - Accommodating Diners with Disabilities - Food Service 2014 - ADA National Network

  Gas Stations - Assistance at Gas Stations 2002 - U.S. Department of Justice

  Mediation - ADA Mediation Program - U.S. Department of Justice

  Movie Theaters - Questions and Answers about the Department of Justice’s Final Rule Under Title III of the ADA Requiring Movie Theaters to Provide Closed Movie Captioning and Audio Description 2016 - U.S. Department of Justice

  Museums - Expanding Your Market: Maintaining Accessibility in Museums 2009 - U.S. Department of Justice

  Readily Achievable Barrier Removal - U.S. Department of Justice

  Readily Achievable Barrier Removal - Common Questions: Readily Achievable Barrier Removal - U.S. Department of Justice

  Religious Exemption - Religious Exemption Fact Sheet - Pacific ADA Center

  Service Animals - Frequently Asked Questions about Service Animals and the ADA 2015 - U.S. Department of Justice

  Service Animals and Emotional Support Animals 2014 - ADA National Network

  Service Animals in Health Care Facilities - Understanding How to Accommodate Service Animals in Health Care Facilities- 2013 - U.S. Department of Health and Human Services

  Small Businesses - ADA Guide for Small Businesses 1999 - U.S. Department of Justice

  Small Businesses - Veteran Owned - U.S. Small Business Administration

  Small Business - ADA Update: A Primer for Small Business 2011 - U.S. Department of Justice

  Tax Incentives - ADA Quick Tips Tax Incentives - ADA National Network

  Temporary Events - A Planning Guide for Making Temporary Events Accessible to People with Disabilities 2015- ADA National Network

  Testing Accommodations - U.S. Department of Justice

  Ticketing - Purchase of Tickets for Accessible Seats - ADA National Network

  Title II and Title III Overview of Revised ADA Regulations 2014 - ADA National Network

  Title III Regulations Americans with Disabilities Act , current as of 2017 - U.S. Department of Justice

  Title III Technical Assistance Manual - Americans with Disabilities Act ADA Title III Technical Assistance Manual Covering Public Accommodations and Commercial Facilities 1993 - U.S. Department of Justice

  
  Back to the Top

   

• Title IV: Telecommunications

   

  21st Century Communication and Video Accessibility Act (CVAA) 2016 - Federal Communications Commission

  711 Relay - 711 for Telecommunications Relay Service 2015 - Federal Communications Commission

  Americans with Disabilities Act Questions and Answers 2001 - U.S. Department of Justice

  Closed Captioning of Internet Video Programming 2016 - Federal Communications Commission

  Communication Aids for People who are Deaf or Hard of Hearing 2017 - AbleData

  National Deaf-Blind Equipment Distribution Program 2017 - Federal Communications Commission

  Telecommunications Access for People with Disabilities 2015 - Federal Communications Commission

  Telecommunications Relay Service (TRS) 2015 - Federal Communications Commission

  Title IV of the Americans with Disabilities Act (Section 255) - Federal Communications Commission

  Video Description 2016 - Federal Communications Commission

  
  Back to the Top

   

• Title V: Miscellaneous Provisions

   

   Americans with Disabilities Act Questions and Answers 2001 - U.S. Department of Justice

   Title V of the Americans with Disabilities Act - Subchapter IV - Miscellaneous Provisions sections 12201-12213 (Title V) - U.S. Department of Justice

   Titles I and V of the ADA 1990- Equal Employment Opportunity Commission

  
  Back to the Top

   

• Transportation

   

  Accessible Transportation - The ADA & Accessible Ground Transportation 2017 - ADA National Network

  ADA Regulations Summary Americans with Disabilities Act (ADA) Circular 2015 - U.S. Department of Transportation 

  Air Carrier Access Act - Answers to Frequently Asked Questions Concerning Air Travel of People with Disabilities Under the Amended Air Carrier Access Act Regulation 2009 - U.S. Department of Transportation

  Air Carrier Access Act - Complaint Resolution Officer (CRO) - Each air carrier is required to have one or more designated CROs on site or available by phone. - U.S. Department of Transportation

  Air Carrier Access Act - Title 14 Part 382 - Nondiscrimination on the Basis of Disability in Air Travel - U.S. Department of Transportation

  Complaint Form - Civil Rights Complaint Form - U.S. Department of Transportation

  Federal Transit Administration: Frequently Asked Questions 2016 - U.S. Department of Transportation

  Ground Transportation - The ADA & Accessible Ground Transportation 2016 - ADA National Network

  Over-the-Road Buses and Systems Technical Assistance Manual 1999 - U.S. Access Board

  Paratransit Rider's Guide - Riders' Guide to Public Transit for People with Disabilities - Transit Access Project

  Reasonable Modifications in Public Transportation - Reasonable Modifications to Policy, Practice and Procedure in Public Transportation 2017 - ADA National Network

  Service Animals and Emotional Support Animals 2014 - ADA National Network

  Service Animals - Frequently Asked Questions About Service Animals and the ADA 2015 - U.S. Department of Justice

  Transportation On Passenger Vessels - Transportation for Individuals with Disabilities - Passenger Vessels Title 49 Part 39 Code of Federal Regulations (CFR) - U.S. Department of Transportation

  Transportation Services for Individuals with Disabilities Title 49 Part 37 Code of Federal Regulations (CFR) - U.S. Department of Transportation

  Transportation Vehicle Specifications - Americans with Disabilities Act (ADA) Accessilility Specifications for Transportation Vehicles Title 49 Part 38 Code of Federal Regulations (CFR) - U.S. Department of Transportation

  TSA Cares, a helpline for airline travelers with disabilities and medical conditions - Transportation Security Administration - U.S. Department of Homeland Security

  Wheelchairs and Bus and Rail Service: Questions and Answers 2016 - U.S. Federal Transit Administration

  
  Back to the Top

   

• Websites, Information, Assistive, and Communication Technology

   

  Accessible Media Services - National Center for Accessible Media

  Assistive Technology, Accommodations and the ADA 2011 - Cornell University

  Database for unbiased, comprehensive information on products, solutions and resources to improve productivity and ease life’s tasks - AbleData

  Partnership on Employment and Accessible Technology (PEAT)

  Rehabilitation Engineering and Assistive Technology Society of North America (RESNA)

  Social Media - Improving the Accessibility of Social Media in Government  2017- U.S. Department of Labor

  Web Content Accessibility Guidelines (WCAG) -  2.0 published December 2008 - Web Accessibility Initiative Website

  Web Content Accessibility Guidelines (WCAG) - What's New in WCAG 2.1 - published June 2018 - Web Accessibility Initiative Website

  WebAIM Accessibility Services - Center for Persons with Disabilities, Utah State University

  WebAIM Alternative Format Guidelines - Center for Persons with Disabilities, Utah State University

  WebAIM - WAVE  Web Accessibility Evaluation Tool

  WebAIM - WCAG 2 Checklist - Utah State Univerity

  Website Accessibility - Accessibility of State and Local Government Websites to People with Disabilities 2003 - U.S. Department of Justice

   

  
  Back to the Top

   

You can also search the  ADA National Network Web Search Portal for additional material. Please note that the Portal link will take you to another website.