ADA Materials: Documents, Guides, and Links
The Pacific ADA Center provides written materials on the Americans with Disabilities Act (ADA) on a variety of subjects. Please note that some of the materials links will take you to another website.
Click on the topic category for an expanded list of materials available. Click the link a second time to collapse the list of materials.
- ADA Law
ADA Disability Law Handbook 2013 - ADA National Network
ADA Questions and Answers 2013 - ADA National Network
Americans with Disabilities Act Of 1990, As Amended - U.S. Department Of Justice
Complaint - How to File a Title I Complaint - U.S. Equal Employment Opportunity Commission
Complaint - How to File a Title II Complaint - U.S. Department of Justice
Complaint - How to File a Title III Complaint - U.S. Department of Justice
Mediation - U.S. Equal Employment Opportunity Commission
Mediation - Resolving ADA Complaints Through Mediation: An Overview - U.S. Department of Justice
Mediation - The ADA Mediation Program: Questions and Answers - U.S. Department of Justice
- Aging
The ADA and Older People 2017 - ADA National Network
Aging and Disability Resource Centers (ADRCs) - Administration for Community Living
Accessibility Benefits Customers Who Are Older Adults 2006- U.S. Department of Justice
Aging - U.S. Department of Health and Human Services
Depression and Aging with a Disability 2012 - U.S. Department of Education
Eldercare Locator - U.S. Department of Health and Human Services
ILRU Directory of Centers for Independent Living and Associations
Including Older People with Disabilities 2018 - ADA National Network
National Adult Day Services Association - Administration for Community Living
National Deaf-Blind Equipment Distribution Program 2017 - Federal Communications Commission
National Institute of Senior Centers - National Council on Aging
711 for Telecommunications Relay Service 2015 - Federal Communications Commission
Transportation - The ADA & Accessible Ground Transportation 2017 - ADA National Network
Video Relay Services - Federal Communication Commission (FCC)
- Education
Exams and Courses 2014 - ADA National Network
Individuals with Disabilities Education Act (IDEA) 2004, amended 2015 - U.S. Department of Education
Postsecondary Institutions and Students with Disabilities 2016 - ADA National Network
Section 504 -Protecting Students With Disabilities - U.S. Department of Education
Service Animals and Emotional Support Animals 2014 - ADA National Network
Testing Accommodations 2010 - U.S. Department of Justice
- Effective Communication
ADA Questions and Answers for Health Care Providers 2018 - National Association of the Deaf
Closed Captioning on Television 2017 - Federal Communications Commission (FCC)
Communication Access in Federal Courts - National Association of the Deaf
Communication Aids for People who are Deaf or Hard of Hearing 2017 - AbleData
Effective Communication 2014 - ADA National Network
Effective Communication - Revised ADA Requirements 2014 - U.S. Department of Justice
Effective Communication - ADA Quick Tips Sign Language Interpreters 2014 - ADA National Network
National Deaf-Blind Equipment Distribution Program 2017 - Federal Communications Commission
711 for Telecommunications Relay Service 2015 - Federal Communications Commission
Video Relay Services 2017 - Federal Communication Commission (FCC)
- Facility Accessibility
Accessible Assembly Areas - Wheelchair Space Calculator - Northwest ADA Center
Accessible Museums (Maintaining Accessibility) 2009 - U.S. Department of Justice
Accessible Parking 2014 - ADA National Network
Accessible Parking - Restriping Parking Spaces 2015 - U.S. Department of Justice
Accessible Parking Spaces Calculator - Northwest ADA Center
Accessible Retail Establishments (Maintaining Accessible Features) 2009 - U.S. Department of Justice
Accessible Sports Facilities 2002 - U.S. Access Board
Accessible Stadiums - U.S. Department of Justice
ADA Checklist for Existing Facilities (latest version) - adachecklist.org
ADA Standards Comparison (1991 and 2010 standards) - New England ADA Center
ADA Standards for Accessible Design - 1991 (ADAAG) Revised July 1, 1994 - U.S. Department of Justice
ADA Standards for Accessible Design - 2010 - U.S. Department of Justice
ADA Standards for Accessible Design - Guidance 2010 - U.S. Department of Justice
ADA Standards for Accessible Design - Overview 2010 - ADA National Network
Architectural Barriers Act (ABA) Standards 2015 - U.S. Access Board
Doors - Adjusting Doors for Access 2013 - ADA National Network
Doors - Opening Doors to Everyone 2013 - ADA National Network
Fair Housing Act Design Manual 1998 - U.S. Department of Housing and Urban Development
Fair Housing Accessibility First Website - U.S. Department of Housing and Urban Deveopment
Fire Alarm Systems 2016 - ADA National Network
Title II Action Guide for State and Local Governments 2017 - New England ADA Center
Voting - ADA Checklist for Polling Places 2016 - U.S. Department of Justice
- General ADA
Customer Service 2013 - ADA National Network
Disability Statistics - disabilitycompendium.org
Gas Stations - Assistance at Gas Stations 2002 - U.S. Department of Justice
Guidelines for Writing about People with Disabilities 2015 - ADA National Network
Overview of the Americans with Disabilities Act 2015 - ADA National Network
Overview of Revised Regulations Title II and Title III 2014 - ADA National Network
Pacific ADA Center Brochure -Pacific ADA Center
Ticketing 2011- US Department of Justice
Ticketing - Purchase of Tickets for Accessible Seats 2017 - ADA National Network
- Health Care
Access to Care for Patients with Disabilities 2018 - American Medical Association
Access To Medical Care For Individuals With Mobility Disabilities 2010 - U.S. Department of Justice
Accessible Health Care 2017 - ADA National Network
Accessible Medical Diagnostic Equipment 2016 - ADA National Network
Accessible Medical Examination Tables and Chairs 2014 - ADA National Network
Aging and Disability Resource Centers (ADRCs) - Administration for Community Living
Questions and Answers for Health Care Providers 2018 - National Association of the Deaf
Veterans - Mental Health - U.S. Department of Veterans Affairs
Veterans - Older Veteran Behavioral Health Resource Inventory - U.S. Department of Veterans Affairs
- Housing
Service Animals and Emotional Support Animals 2014 - ADA National Network
Veterans - Specially Adapted Housing (SAH) Program - U.S. Department of Veterans Affairs
Veterans - Home Improvements and Structural Alterations (HISA) - U.S. Department of Veterans Affairs
What Fair Housing Means For People With Disabilities 2018 - Bazelon Center for Mental Health Law
- Recreation
Amusement Rides 2002 - U.S. Access Board
Boating Facilities 2002 - U.S.. Access Board
Fishing Piers and Platforms 2002 - U.S. Access Board
Golf Courses 2002 - U.S. Access Board
Miniature Golf 2002 - U.S. Access Board
Outdoor Developed Areas 2014 - U.S. Access Board
Play Areas 2005 - U.S. Access Board
Sports Facilities 2002 - U.S. Access Board
Summer Camps - Summer Camps and the ADA - United States Attorney's Office, District of New Jersey
Summer Camps - The Rights of Children with Diabetes in Camp - American Diabetes Association
Swimming Pools, Wading Pools and Spas 2002 - U.S. Access Board
- Service Animals
There is no federally recognized registry, form, application, vest or picture ID to designate that an animal is a service dog, an emotional support animal, or a therapy animal. People with animals often purchase certificates from the internet that say their animal is a service dog or an emotional support animal, but these certificates are not legally valid.
Please note: Emotional support animals are not covered under the ADA. They are covered under the Fair Housing Act (FHA) which is enforced by the U.S. Department of Housing and Urban Development (HUD). Emotional support animals are allowed in rental housing but are not allowed in public places where there is a no pet policy. Emotional support animals are also allowed on airlines under the Air Carrier Access Act. Each airline has its own procedures.
Service animals in the workplace: Unlike the titles of the Americans with Disabilities Act (ADA) that allow service animals in public buildings, Title I of the ADA (employment) does not specifically address service animals. According to the Equal Employment Opportunity Commission, Title I does not require automatic access for service animals. Instead, the decision about whether to allow a service animal into the workplace is part of the reasonable accommodation interactive process. Thus, an employer must consider allowing an employee with a disability to use a service animal at work unless the employer chooses another effective way to accommodate an employee’s disability, or decides that the service animal would cause an undue hardship.
Service Animals 2014 - ADA National Network
Service Animals and Emotional Support Animals 2014 - ADA National Network
Service Animals in the Workplace - Job Accommodation Network
Service Animals Welcome - Pacific ADA Center
- Small Business
Accessibility Benefits Older Adult Customers 2006- U.S. Department of Justice
Accessible Lodging 2014 - ADA National Network
Accessible Meetings: Meeting on a Level Playing Field 2009 - U.S. Department of Justice
Accessible Parking 2014 - ADA National Network
ADA Guide for Small Businesses 1999 - U.S. Small Business Administration
Entrepreneurship Resources for People with Disabilities - U.S. Small Business Administration
Food Service - Accommodating Diners with Disabilities 2014 - ADA National Network
Gas Stations - Assistance at Gas Stations 2002 - U.S. Department of Justice
Guide for Small Towns - ADA Guide for Small Towns 2000 - U.S. Department of Justice
Maintaining Accessible Features in Retail Establishments 2009 - U.S. Department of Justice
A Primer for Small Business 2011 - U.S. Department of Justice
Tax Incentives ADA QuickTips 2014 - ADA National Network
The ADA and Small Business 2018 - ADA National Network
Veteran Owned Small Businesses - U.S. Small Business Administration
- Tax Benefits for ADA Compliance and IRS Information
Disabled Access Credit, About Form 8826 - Internal Revenue Service
Living and Working with Disabilities 2013 - Internal Revenue Service
Tax Benefits for Businesses Employing People with Disabilities 2016 - Internal Revenue Service
Tax Incentives ADA QuickTips 2014 - ADA National Network
Tax Incentives for Business 2005 - U.S. Department of Justice
- Title I: Employment
Cancer Legal Resource Center Website - A program of the Disability Rights Legal Center (DRLC)
Disability Discrimination - U.S. Equal Employment Opportunity Commission
Genetic Information Discrimination - U.S. Equal Employment Opportunity Commission
Job Accommodation Network Website (JAN) - U.S. Department of Labor
Leave - FMLA Frequently Asked Questions - U.S. Department of Labor
Leave - Work-Leave, the ADA, and the FMLA 2014 - ADA National Network
Mediation - U.S. Equal Employment Opportunity Commission
Meetings - Meeting On A Level Playing Field 2009 - U.S. Department of Justice
Mental Health Conditions in the Workplace and the ADA 2016 - ADA National Network
Pregnancy Discrimination - U.S. Equal Employment Opportunity Commission
Title I Overview - U.S. Equal Employment Opportunity Commission
Title I Technical Assistance Manual 1992 - U.S. Equal Employment Opportunity Commission
Title I Technical Assistance Manual Addendum 2002 - U.S. Equal Employment Opportunity Commission
Veteran-Owned Small Businesses - U.S. Small Business Administration
Workplace Culture and the ADA 2018 - ADA National Network
- Title II: State and Local Government Services
Accessible Meetings - Meeting on a Level Playing Field 2009 - U.S. Department of Justice
Americans with Disabilities Act Questions and Answers 2001 - U.S. Department of Justice
City Governments - The ADA and City Governments: Common Problems - U.S. Department of Justice
Complaint - How to File a Title II Complaint - U.S. Department of Justice
Effective Communication 2014 - ADA National Network
Effective Communication 2014 - U.S. Department of Justice
Effective Communication - ADA Quick Tips - Sign Language Interpreters - ADA National Network
Guide for Small Towns - ADA Guide for Small Towns 2000 - U.S. Department of Justice
Law Enforcement - Detention and Correctional Facilities 2012 - ADA National Network
Primer for State and Local Government - 2015
Parents with Disabilities in Child Welfare Agencies and Courts 2016 - ADA National Network
Title II Action Guide for State and Local Governments 2017 - New England ADA Center
Title II Sample Municipal Grievance Procedure - U.S. Department of Justice
Title II Technical Assistance Manual - U.S. Department of Justice
Voting - ADA Checklist for Polling Places 2016 - U.S. Department of Justice
Voting - Five Common ADA Access Problems at Polling Places - U.S. Department of Justice
Web Content Accessibility Guidelines (WCAG) - Web Accessibility Initiative Website
- Title III: Public Accommodations and Commercial Facilities
Accessible Lodging 2014 - ADA National Network
Accessible Medical Diagnostic Equipment 2016 - ADA National Network
Accessible Medical Examination Tables and Chairs 2014 - ADA National Network
Accessible Parking 2014 - ADA National Network
Americans with Disabilities Act Questions and Answers 2008 - U.S. Department of Justice
Complaint - How to File a Title III Complaint - U.S.Department of Justice
Effective Communication 2014 - ADA National Network
Effective Communication 2014 - Revised ADA Requirements - U.S. Department of Justice
Effective Communication - ADA Quick Tips Sign Language Interpreters - ADA National Network
Exams and Courses 2014 - ADA National Network
Food Service - Accommodating Diners with Disabilities - Food Service 2014 - ADA National Network
Gas Stations - Assistance at Gas Stations 2002 - U.S. Department of Justice
Mediation - ADA Mediation Program - U.S. Department of Justice
Readily Achievable Barrier Removal - U.S. Department of Justice
Religious Exemption - Religious Exemption Fact Sheet - Pacific ADA Center
Service Animals and Emotional Support Animals 2014 - ADA National Network
Small Businesses - ADA Guide for Small Businesses 1999 - U.S. Department of Justice
Small Businesses - Veteran Owned - U.S. Small Business Administration
Small Business - ADA Update: A Primer for Small Business 2011 - U.S. Department of Justice
Tax Incentives - ADA Quick Tips Tax Incentives - ADA National Network
Testing Accommodations - U.S. Department of Justice
Ticketing - Purchase of Tickets for Accessible Seats - ADA National Network
Title II and Title III Overview of Revised ADA Regulations 2014 - ADA National Network
Title III Regulations - U.S. Department of Justice
Title III Regulation Supplement, current as of January 17, 2017 - U.S. Department of Justice
- Title IV: Telecommunications
711 Relay - 711 for Telecommunications Relay Service 2015 - Federal Communications Commission
Americans with Disabilities Act Questions and Answers 2001 - U.S. Department of Justice
Closed Captioning of Internet Video Programming 2016 - Federal Communications Commission
Communication Aids for People who are Deaf or Hard of Hearing 2017 - AbleData
National Deaf-Blind Equipment Distribution Program 2017 - Federal Communications Commission
Telecommunications Access for People with Disabilities 2015 - Federal Communications Commission
Telecommunications Relay Service (TRS) 2015 - Federal Communications Commission
Title IV of the Americans with Disabilities Act (Section 255) - Federal Communications Commission
Video Description 2016 - Federal Communications Commission
- Transportation
Accessible Transportation - The ADA & Accessible Ground Transportation 2017 - ADA National Network
Complaint Form - Civil Rights Complaint Form - U.S. Department of Transportation
Federal Transit Administration: Frequently Asked Questions 2016 - U.S. Department of Transportation
Ground Transportation - The ADA & Accessible Ground Transportation 2016 - ADA National Network
Over-the-Road Buses and Systems Technical Assistance Manual 1999 - U.S. Access Board
Service Animals and Emotional Support Animals 2014 - ADA National Network
- Websites, Information, Assistive, and Communication Technology
Accessible Media Services - National Center for Accessible Media
Assistive Technology, Accommodations and the ADA 2011 - Cornell University
Partnership on Employment and Accessible Technology (PEAT)
Rehabilitation Engineering and Assistive Technology Society of North America (RESNA)
Web Content Accessibility Guidelines (WCAG) - Web Accessibility Initiative Website
WebAim Accessibility Services - Center for Persons with Disabilities, Utah State University
You can also search the ADA National Network Web Search Portal for additional material. Please note that the Portal link will take you to another website.