ADA Materials
The Pacific ADA Center provides written materials on the Americans with Disabilities Act (ADA) on a variety of subjects. Please note that some of the materials links will take you to another website.
Click on the topic category for an expanded list of materials available. Click the link a second time to collapse the list of materials.
- ADA, Rehabilitation Act and other Laws
ADA and other Laws
ADA Questions and Answers 2013 - ADA National Network
Americans with Disabilities Act of 1990, As Amended
Overview of the Americans with Disabilities Act 2017 - ADA National Network
Overview of the ADA - Easy Read - Mid-Atlantic ADA Center
ADA Disability Law Handbook 2013 - ADA National Network
The Digest of Equal Employment Opportunity Law - Equal Employment Opportunity Opportunity commission
Native American Tribes and Federal Disability Rights Laws - Southwest ADA Center
The Rehabilitation Act of 1973 (Rehab Act)
What is the ADA? - 2022- Pacific ADA Center
How to File a Complaint
How to File a Title I Complaint - U.S. Equal Employment Opportunity Commission
How to File a Title I Complaint (Federal Contractors) - U.S. Department of Labor
How to File a Title I Complaint (Federal Employees) - U.S. Equal Employment Opportunity Commission
How to File a Title II or Title III Complaint - U.S. Department of Justice
Mediation
Mediation - Questions and Answers - U.S. Equal Employment Opportunity Commission
Mediation - Resolving ADA Complaints Through Mediation: An Overview - U.S. Department of Justice
Mediation - The ADA Mediation Program: Questions and Answers - U.S. Department of Justice
- Aging
Resources
711 for Telecommunications Relay Service 2022 - Federal Communications Commission
711 for TTY-Based Telecommunications Relay Service 2022 - Federal Communications Commission
Aging and Disability Resource Centers (ADRCs) - Administration for Community Living
Eldercare Locator - U.S. Department of Health and Human Services
National Adult Day Services Association 2022 - Administration for Community Living
National Deaf-Blind Equipment Distribution Program 2022 - Federal Communications Commission
Other Information
Age, Hearing Loss, and Communication: What Are My Rights? - 2018 - ADA National Network
Aging 2022 - U.S. Department of Health and Human Services
Aging and the ADA - 2018 - ADA National Network
Including Older People with Disabilities 2018 - ADA National Network
- Education
Athletics
Students with Disabilities in Extracurricular Athletics 2013 - U.S. Department of Education
Childcare
Commonly Asked Questions about Child Care Centers and the ADA 2017 - U.S. Department of Justice
Digital Accessibility
Digital Access in Education 2022 - Video series from the U.S. Department of Education
Effective Communication
Exams and Courses
Exams and Courses 2017 - ADA National Network
Testing Accommodations 2010 - U.S. Department of Justice
Laws and Regulations
Individuals with Disabilities Education Act (IDEA) 2004, amended 2015 - U.S. Department of Education
Section 504 -Protecting Students With Disabilities - U.S. Department of Education
Public and Private Schools
“Know-Your-Rights” Video Series on Special Education – Arizona Center for Disability Law
Post-Secondary Schools
Digital Access for Students in Higher Education and the ADA 2022 - ADA National Network
Postsecondary Institutions and Students with Disabilities 2017 - ADA National Network
- Effective Communication
Captioning, Products and Services
Closed Captioning on Television 2017 - Federal Communications Commission
Videos of Effective Job Accommodation Products and Services - Job Accommodation Network
Courts and Law Enforcement
Communication Access in Federal Courts 2022 - National Association of the Deaf
Deaf / Hearing Loss
ADA Questions and Answers for Health Care Providers 2018 - National Association of the Deaf
Age, Hearing Loss, and Communication: What Are My Rights? - 2018 - ADA National Network
Assistive Listening Systems and Devices 2022 - National Association of the Deaf
Attorneys, Law Offices and the ADA 2017 - National Association of the Deaf
Communication Aids for People who are Deaf or Hard of Hearing 2017 - AbleData
National Deaf-Blind Equipment Distribution Program 2017 - Federal Communications Commission
Quick Tips Sign Language Interpreters 2014 - ADA National Network
Regulations
Effective Communication 2017 - ADA National Network
Effective Communication - Revised ADA Requirements 2014 - U.S. Department of Justice
Telecommunications
711 for Telecommunications Relay Service 2022 - Federal Communications Commission
711 for TTY-Based Telecommunications Relay Service 2022 - Federal Communications Commission
Telecommunications Relay Service (TRS) -2022 - Federal Communication Commission
Video Relay Services- Federal Communications Commission
- Facility Accessibility
ADA Standards
ADA Accessibility Standards - U.S. Access Board
ADA Standards for Accessible Design - 2010 - U.S. Department of Justice
ADA Standards for Accessible Design - Guidance 2010 - U.S. Department of Justice
ADA Standards Comparison (1991 and 2010 standards) - New England ADA Center
ADA Standards for Accessible Design - 1991 (ADAAG) Revised July 1, 1994 - U.S. Department of Justice
ADA Standards for Accessible Design 2010 Animations - U.S. Access Board
ADA Standards for Accessible Design - 2010- Guide to the ADA Standards - U.S. Access Board
Laws and regulations
ADA Checklist for Existing Facilities (latest version) - adachecklist.org
Title II Action Guide for State and Local Governments 2017 - New England ADA Center
Architectural Barriers Act (ABA) - Standards 2015 with pdf link - U.S. Access Board
Architectural Barriers Act (ABA) - Guide to the ABA Standards
Effective Date Compliance Date 2011 - U.S. Department of Justice
Other
Adjusting Doors for Access 2017 - ADA National Network
Design Recommendations for Accessible Electric Vehicle Charging Stations 2022 - U.S. Access Board
Fire Alarm Systems - 2018 - ADA National Network
Opening Doors to Everyone 2017 - ADA National Network
U.S. Access Board Technical Bulletin on Signs
Parking
Accessible Parking 2017 - ADA National Network
Accessible Parking Spaces Calculator - Northwest ADA Center
Restriping Parking Spaces 2015 - U.S. Department of Justice
Private Clubs and Religious Entities
Private Clubs Under the Americans with Disabilities Act 2018 - ADA National Network
Religious Entities Under the Americans with Disabilities Act 2018 - ADA National Network
Venues
Accessibility at Drive-Thru Medical Sites- ADA National Network
Accessibility of Sidewalk Dining, Retail, and Community Spaces- 2022- Pacific ADA Center
Accessible Assembly Areas - Wheelchair Space Calculator - Northwest ADA Center
Accessible Lodging 2017 - ADA National Network
Accessible Museums (Maintaining Accessibility) 2009 - U.S. Department of Justice
Accessible Retail Establishments (Maintaining Accessible Features) 2009 - U.S. Department of Justice
Accessible Sports Facilities 2002 - U.S. Access Board
Accessible Stadiums - U.S. Department of Justice
- Health Care
Addiction
The ADA, Addiction and Recovery - 2019- ADA National Network
La ADA, adicción y recuperación- 2019- ADA National Network
The ADA, Addiction,and Recovery for Private Businesses and Nonprofits 2021 - ADA National Network
The ADA Addiction and Recovery for State and Local Governments - 2020 - ADA National Network
Non Discrimination and Opioid Use Disorder 2018 - U.S. Department of Health and Human Services
Detention and Correctional Facilities
Access to Health Care in Detention and Correctional Facilities - Mid-Atlantic ADA Center
General
Access to Care for Patients with Disabilities 2018 - American Medical Association
Access to Health Care and the ADA - Legal Brief 2018 (pdf) - ADA National Network (rtf) and (doc) versions
ADA and Caregivers FAQs 2020- ADA National Network
La ADA y los Cuidadores: Preguntas Frecuentes 2020- ADA National Network
Access To Medical Care For Individuals With Mobility Disabilities 2010 - U.S. Department of Justice
Accessibility at Drive-Thru Medical Sites 2021- ADA National Network
Accessible Health Care 2017 - ADA National Network
Accessible Parking 2017- ADA National Network
Aging and Disability Resource Centers (ADRCs) - Administration for Community Living
FAQs for Healthcare Providers during the COVID-19 Public Health Emergency
Health Care and the Americans with Disabilities Act - 2020 - ADA National Network
Questions and Answers for Health Care Providers - National Association of the Deaf
Medical Diagnostic Equipment
Accessible Medical Diagnostic Equipment 2017 - ADA National Network
Medical Examination Tables and Chairs 2017 - ADA National Network
Accessible Medical Examination Tables and Chairs 2017 - ADA National Network
Service Animals
- Housing
Design Requirements
Fair Housing Accessibility First Website - U.S. Department of Housing and Urban Deveopment
Fair Housing Act Design Manual 1998 - U.S. Department of Housing and Urban Development
Laws and Regulations
UFAS Allowing 2010 ADA Standards 2014 - U.S. Department of Housing and Urban Development
What Fair Housing Means For People With Disabilities 2018 - Bazelon Center for Mental Health Law
Reasonable Accommodation
Reasonable Modification
Service Animals and Emotional Support Animals
Frequently Asked Questions about Service Animals and the ADA 2015 - U.S. Department of Justice
Rights to Assistance Animals in Housing - 2020 - Disability Rights California
- Recreation
Outdoor Developed Areas
Outdoor Developed Areas 2014 - U.S. Access Board
Playgrounds
Summer Camps
Summer Camps and the ADA 2015 - United States Attorney's Office, District of New Jersey
Swimming Pools
- Service Animals
There is no federally recognized registry, form, application, vest or picture ID to designate that an animal is a service dog, a service animal, or a therapy animal. People with animals often purchase certificates from the internet that say their animal is a service dog or an emotional support animal, but these certificates are not recognized under the ADA.
Please note: Emotional support animals are not covered under the ADA. They are covered under the Fair Housing Act (FHA) which is enforced by the U.S. Department of Housing and Urban Development (HUD). Emotional support animals are allowed in rental housing but are not allowed in public places where there is a no pet policy.
Service Animals In The Workplace: Unlike the titles of the Americans with Disabilities Act (ADA) that allow service animals in public buildings, Title I of the ADA (employment) does not specifically address service animals, nor does it require automatic access for service animals. Instead, the decision about whether to allow a service animal into the workplace is part of the reasonable accommodation interactive process.
Assistance Dog Special Allowance Program (California residents only)
The Assistance Dog Special Allowance (ADSA) program provides a monthly payment of $50 to eligible persons who use a guide, signal, or service dog to help them with their disability-related needs. The allowance is to help pay the costs of food, grooming, and health care for the dog. This link also contains a link for Facilities that Train Service Animals.Employment
Service Animals In The Workplace - Job Accommodation Network
Housing
Rights to Assistance Animals in Housing - Disability Rights California
Law and Regulations
Frequently Asked Questions About Service Animals and the ADA 2015 - U.S. Department of Justice
Resources and General Information
Service Animal Resource Hub - ADA National Network
Service Animals - ADA National Network - 2017
Service Animals - U.S. Department of Justice - 2020
Service Animals Welcome - Pacific ADA Center
What Is a Service Animal?- 2022- Pacific ADA Center
- Small Business
General Guidance
Accessibility Benefits Older Adult Customers 2006- U.S. Department of Justice
The ADA and Small Business 2018 - ADA National Network
ADA Quick Tips - Customer Service for Front Line Staff 2017 – ADA National Network
ADA Update: A Primer for Small Business 2011 - U.S. Department of Justice
“Born for Business” Disability Entrepreneurship Toolkit – RespectAbility
Customer Service for Business 2017 – ADA National Network
Entrepreneurship Resources for People with Disabilities - 2016 - U.S. Small Business Administration
Readily Achievable Barrier Removal Requirements and Small Business 2019 - ADA National Network
Lodging
Accessible Lodging 2017 - ADA National Network
Retail
Food Service - Accommodating Diners with Disabilities 2017 - ADA National Network
Maintaining Accessible Features in Retail Establishments 2009 - U.S. Department of Justice
- Tax Benefits for ADA Compliance and IRS Information
Disabled Access Credit, About Form 8826 - Internal Revenue Service
Living and Working with Disabilities 2013 - Internal Revenue Service
Tax Benefits for Businesses Employing People with Disabilities - Internal Revenue Service
Tax Deductions for Service Animals 2017 (see page 8) - Internal Revenue Service
Tax Incentives ADA QuickTips 2014 - ADA National Network
Tax Incentives for Business 2005 - U.S. Department of Justice
- Title I: Employment
Addiction, Recovery and Employment
The ADA, Addiction, Recovery, and Employment 2020 - ADA National Network
Caregivers
Caregiver Discrimination Under Federal Employment Discrimination Laws (2022)- EEOC
Disability Specific Guidance
Cancer Legal Resource Center Website - A program of the Disability Rights Legal Center (DRLC)
Genetic Information Discrimination - U.S. Equal Employment Opportunity Commission
Mental Health Conditions in the Workplace and the ADA 2018 - ADA National Network
General Employment Resources
Employer Assistance and Resource Network on Disability Inclusion (EARN) - U.S. Department of Labor
Employment: ADA Questions and Answers 2002 - U.S. Equal Employment Opportunity Commission
How Do Workers' Compensation Programs and the ADA overlap?- ADA National Network
Partnership on Employment and Accessible Technology (PEAT) - U.S. Department of Labor
Volunteers and the ADA: Accommodation and Compliance - Job Accommodation Network
Your Employment Rights as a Person With a Disability and the ADA- 2022- Pacific ADA Center
Hiring and Recruitment
Leave
Work-Leave, the ADA, and the FMLA 2017 - ADA National Network
Medical Examinations
Reasonable Accommodation
Job Accommodation Network Website (JAN) - U.S. Department of Labor
Reasonable Accommodations in the Workplace 2018 - ADA National Network
Requesting a Reasonable Accommodation (pocket card) 2015 - U.S. Department of Labor
Service Animals
Service Animals as Workplace Accommodations - Job Accommodation Network
Service Animals in the Workplace Web-Course - Rocky Mountain ADA Center
Title I Regulations
Title I Regulations Implementing the ADAAA - U.S. Equal Employment Opportunity Commission
Title I Technical Assistance Manual 1992 - U.S. Equal Employment Opportunity Commission
Title I Technical Assistance Manual Addendum 2002 - U.S. Equal Employment Opportunity Commission
- Title II: State and Local Government Services
Courts
Disability Accommodations in California Courts 2016 - Courts.ca.gov
Parents with Disabilities in Child Welfare Agencies and Courts 2016 - ADA National Network
General Information
Accessible Meetings, Events and Conferences Guide 2022 - Hospitality and Disability
ADA Best Practices Tool Kit for State and Local Government 2017 - U.S. Department of Justice
The ADA and City Governments: Common Problems 2020 - U.S. Department of Justice
Law Enforcement
Detention and Correctional Facilities 2019 - ADA National Network
Title II Regulations and Guidance
ADA Best Practices Tool Kit for State and Local Governmen - U.S. Department of Justice
ADA Update - A Primer for State and Local Government - 2015 - U.S. Department of Justice
Title II Action Guide for State and Local Governments 2017 - New England ADA Center
Title II Regulations Americans with Disabilities Act 2016 - U.S. Department of Justice
Title II Technical Assistance Manual - U.S. Department of Justice
Voting
ADA Checklist for Polling Places 2016 - U.S. Department of Justice
Ballot Drop Box Accessibility The Americans with Disabilities Act - U.S. Department of Justice
Know Your Voting Rights; Guide to Federal Voting Rights Laws - U.S. Department of Justice
Solutions For Five Common ADA Access Problems at Polling Places 2014 - U.S. Department of Justice
Voting and Polling Places 2022- U.S. Department of Justice
Welcoming Voters with Disabilities (Polling Place Infographic) 2022 – Southeast ADA Center
- Title III: Public Accommodations and Commercial Facilities (Businesses and Nonprofits)
General Guidance
Accessibility Benefits Older Adult Customers 2006 - U.S. Department of Justice
ADA Quick Tips - Customer Service for Front Line Staff 2017 – ADA National Network
Customer Service for Business 2017 – ADA National Network
Lodging
Accessible Lodging 2017 - ADA National Network
Medical Equipment
Accessible Medical Diagnostic Equipment 2017 - ADA National Network
Accessible Medical Examination Tables and Chairs 2017 - ADA National Network
Meetings and Events
Accessible Meetings, Events and Conferences Guide 2021 - ADA National Network
Other
Maintaining Accessibility in Museums 2009 - U.S. Department of Justice
Ticketing 2017 - ADA National Network
Ticket Sales 2020- US Department of Justice
Retail
Assistance at Gas Stations 2002 - U.S. Department of Justice
Food Service - Accommodating Diners with Disabilities 2017 - ADA National Network
Maintaining Accessible Features in Retail Establishments 2009 - U.S. Department of Justice
Tax Incentives
Tax Incentives - ADA Quick Tips Tax Incentives 2017 - ADA National Network
Title III Regulations
- Title IV: Telecommunications
Closed Captioning of Internet Video Programming 2021 - Federal Communications Commission
National Deaf-Blind Equipment Distribution Program 2022 - Federal Communications Commission
Telecommunications Access for People with Disabilities 2021 - Federal Communications Commission
Telecommunications Relay Service (TRS) 2022 - Federal Communications Commission
Title IV of the Americans with Disabilities Act (Section 255) - Federal Communications Commission
Title IV Regulation (27 CFR Part 64; FCC, (Subpart F) - Federal Communications Commission
- Transportation
Air Carrier Access Act
Air Carrier Access Act Regulations Title 14 Part 382 - U.S. Department of Transportation
Airline Passengers with Disabilities Bill of Rights 2022 - U.S. Department of Transportation
Traveling With a Disability - U.S. Department of Transportation
Busses, Transit Systems, Rental Cars
The ADA & Accessible Ground Transportation 2018 - ADA National Network
Paratransit - Frequently Asked Questions - U.S. Department of Transportation
Wheelchairs and Bus and Rail Service: Questions and Answers - U.S. Federal Transit Administration
How to File a Complaint
Air Travel Complaints, How to File - U.S. Department of Transportation
Transit Provider Complaints , How To File - Federal Transit Administration
Regulations
Resources
Resources for Accessible Vehicles and Modifications - Great Plains ADA Center
- Veterans
Assistive Technology
Assistive Technology Services Fact Sheet 2019- U.S. Department of Veterans Affairs
Veterans Affairs Assistive Technology Website – U.S. Department of Veterans Affairs
Employment
Accommodation and Compliance: Veterans and Service Members – Job Accommodation Network
ADA: Know Your Rights: Returning Service Members with Disabilities- U.S. Department of Justice
Disabled Veterans- Employer Assistance and Resource Network on Disability Inclusion
Vietnam Era Veterans’ Readjustment Assistance Act (2017) - ADA National Network
Healthcare
Mental Health - U.S. Department of Veterans Affairs
Older Veteran Behavioral Health Resource Inventory - U.S. Department of Veterans Affairs
Housing
Disability Housing Grants for Veterans – U.S. Department of Veterans Affairs
Home Improvements and Structural Alterations (HISA) - U.S. Department of Veterans Affairs
Specially Adapted Housing Program (2022) – U.S. Department of Veterans Affairs
Service Animals
Small Business
Veteran Owned Businesses - U.S. Small Business Administration
Disabled Veteran Business Enterprise (DVBE) Program - California Department of Veterans Affairs
- Websites, Electronic Documents, and Assistive Technology
Accessible Information and Communication Technology (ICT) makes accessing electronic communications and equipment available to individuals with disabilities. Federal agencies are obligated under Section 508 of the Rehabilitation Act of 1973 to design websites and develop electronic documents so they meet minimum standards to ensure they are accessible to and useable by individuals with disabilities. Section 508 is enforced by the US Access Board. Currently Section 508 requirements only apply to Federal agencies unless they are adopted by a state or local government. (State and local governments are covered under Title II of the ADA.)
Title III of the ADA prevents discrimination on the basis of disability by places of public accommodation (businesses that are open to the public). Currently WCAG 2.1 guidelines are not a requirement of DOJ for Title III entities using the web. Title III entities are, however, obligated to provide access to their goods and services by individuals with disabilities. That includes access to Title III entity websites which must be accessible.
Assistive technology (AT) is any item, piece of equipment, software program, or product system that is used to increase, maintain, or improve the functional capabilities of persons with disabilities.
Accessible technology is technology that can be utilized effectively by people with disabilities, at the time that they want to utilize the technology, without any modifications or accommodations.
Accessible documents
Accessible Document Reference Guide - Rocky Mountain ADA Center
Assistive Technology
Assistive Technology, Accommodations and the ADA 2011 - Cornell University
Introduction to Assistive Technology – ADA Training – Rocky Mountain ADA Center
National Assistive Technology Act Technical Assistance and Training (AT3) Centers listed by state
Rehabilitation Engineering and Assistive Technology Society of North America (RESNA)
Accessible Technology
Partnership on Employment and Accessible Technology (PEAT)
Accessible Website Information and Services
Accessibility Technical Resources- U.S. Department of Health & Human Services
Center for Accessible Technology – Website review services
WCAG 2.1 (Web Content Accessibility Guidelines)- 2018 - Web Accessibility Initiative
WebAIM (Web Accessibility In Mind) Provides information and resources to make web content accessible to people with disabilities.
Digital Access
Accessible Social - Accessible Social is a free resource hub for digital marketers, communication professionals, content creators, everyday social media users, and anyone who wants to learn how to make their content inclusive and accessible for people with disabilities.
Video Series, Digital Access in Education 2022 - U.S. Department of Education
Media
Accessible Video Services - National Center for Accessible Media
Other
Hosting Accessible Virtual Meetings, Events, and Conferences- Mid-Atlantic ADA Center
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You can also search the ADA National Network Web Search Portal for additional material. Please note that the Portal link will take you to another website.