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Providing information, training, and resources on the Americans with Disabilities Act (ADA) and 

Serving Arizona, California, Hawaii, Nevada & the Pacific Basin (Region 9)

Need ADA Assistance? 1-800-949-4232 (Voice/TTY) or Email Us

ADA Training Topics

Pacific ADA Center Staff can provide a training tailored to meet the needs of your group or organization on ADA topics including, but are not limited to:


  • ADA Overview
  • Service Animals
  • Disability awareness

California Access Specialist Program (CASp) Course

  • Multi-Day Course
  • Topics covered by the CASp exam

Title I – Employment

  • Employment requirements overview
  • Definition of Disability
  • Drafting job descriptions
  • Interviewing people with disabilities
  • Post-offer/Pre-employment do’s and don’ts
  • Disclosing a disability
  • Reasonable accommodation: the process, examples, and “Undue Hardship”

Title II - State and Local Governments

  • What kind of entities are covered
  • Administrative requirements: ADA Coordinator, complaint process, etc.
  • What are Self-Evaluation and Transition Plans?
  • General non-discrimination: eligibility criteria, safety issues, integrated v. segregated programs
  • What is “Program Accessibility” and how to achieve it
  • Architectural accessibility - New construction and alterations
  • Ensuring communication is “equally effective”
  • Reasonable modifications of policies, practices and procedures – What is required
  • Service Animals
  • Emergency shelter site selection and accessibility requirements
  • How to ensure accessibility of health care programs and facilities

Title III- Businesses and Nonprofit Organizations

  • What kinds of entities are covered
  • What is a “Public Accommodation”
  • Reasonable modifications of policies, practices and procedures –What is required
  • Ensuring communication is “equally effective” with customers and clients
  • Service Animals
  • Architectural accessibility – New construction and alterations
  • Understanding “readily achievable barrier removal”

Facility Accessibility

  • Comparison of ADA Standards and State Codes
  • Requirements for new construction, alterations, and additions
  • Parking accessibility requirements
  • Building accessibility requirements
  • Recreational facility and play area accessibility
  • Understanding historic preservation and accessibility requirements