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Serving Region 9 - Arizona, California, Hawaii, Nevada & the Pacific Basin

Need ADA Assistance? 1-800-949-4232 (Voice/TTY) Email Us

United States Department of Transportation

The Air Carrier Access Act and Passengers with Disabilities

The Air Carrier Access Act does not allow discrimination based on disability in air travel. The U.S. Department of Transportation (DOT) has a rule that defines the rights of passengers and what airlines must do under this law. This rule applies to all flights of U.S. airlines, and to flights to or from the United States by foreign airlines.

The DOT's website provides a summary of the main points of the DOT rule including:

  • Types of Discrimination That Are Not Allowed,
  • Accessibility of Buildings and Aircraft, and
  • Other Required Services and Accommodations