
The Air Carrier Access Act and Service Animals
Under the ACAA, a service animal means a dog that is individually trained to do work or perform tasks for the benefit of a qualified individual with a disability, including a physical, sensory, psychiatric, intellectual, or other mental disability. Animal species other than dogs, emotional support animals, comfort animals, companionship animals, and service animals in training are not service animals.
This website discusses:
- Which service animal species are airlines required to allow and transport?
- Under what circumstances may airlines deny transport to a service dog?
- How do airlines determine whether an animal is a service animal?
- What kind of documentation can be required of persons travelling with service animals?
- Tips for traveling with a service animal at the airport and onboard an aircraft.
- Things to keep in mind when planning to fly outside of the United States with a service animal.