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DOT will not enforce key provisions of rule providing protections for airline passengers who use wheelchairs

Posted on October 8, 2025


The U.S. Department of Transportation (DOT) said it will not enforce key provisions of a rule issued in December that requires new consumer protections for passengers with disabilities who use wheelchairs.

The Department is writing a new rule and will not enforce the current rule’s requirements that airlines:

  • Are liable for mishandled wheelchairs,
  • Reimburse passengers using wheelchairs the difference between a fare on a flight taken and the fare the passenger would have paid on a flight if their wheelchair could have fit in the cabin or cargo compartment of a different aircraft, and
  • Notify passengers about their rights in writing when they are checking wheelchairs or scooters.

For more information, see “US will not enforce Biden wheelchair passenger protection rule“.

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