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Serving Region 9 - Arizona, California, Hawaii, Nevada & the Pacific Basin

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EEOC Enforcement Guidance on Reasonable Accommodation and Undue Hardship under the ADA

This Guidance by the Equal Employment Opportunity Commission (EEOC) discusses the rights and responsibilities of employers and individuals with disabilities regarding reasonable accommodation and undue hardship. Title I of the Americans with Disabilities Act (ADA) requires an employer to provide reasonable accommodation to qualified individuals with disabilities who are employees or applicants for employment, except when it would cause an undue hardship.

This Guidance discusses issues including:

  • What "reasonable accommodation" means and who should receive it,
  • An employer's legal requirements around reasonable accommodation,
  • How a job applicant or employee can ask for a reasonable accommodation,
  • What questions an employer can ask and documentation they can ask for after a reasonable accommodation request is made,
  • Different types of reasonable accommodations, and
  • Determining when a reasonable accommodation would be an undue hardship.

For more information, see EEOC Enforcement Guidance on Reasonable Accommodation and Undue Hardship under the ADA.