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Serving Region 9 - Arizona, California, Hawaii, Nevada & the Pacific Basin

Need ADA Assistance? 1-800-949-4232 (Voice/TTY) Email Us

United States Department of Transportation

Questions and Answers About Wheelchairs and Bus and Rail Service

The U.S. Department of Transportation's Federal Transit Administration Website provides answers to common questions about wheelchairs and bus and rail service.

 Answers are provided to questions including:

  • What is a “wheelchair”?
  • Is an electric scooter a wheelchair?
  • Is a transportation operator required to carry “overweight” wheelchairs?
  • Does a wheelchair need brakes to use the transportation service?
  • Can an operator require a person to transfer from a wheelchair to a vehicle seat?
  • May a transit operator require that wheelchairs be secured in buses and vans?
  • Does a wheelchair user have to use the seat belt and shoulder harness?