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Serving Region 9 - Arizona, California, Hawaii, Nevada & the Pacific Basin

Need ADA Assistance? 1-800-949-4232 (Voice/TTY) Email Us

Pacific ADA Center (Region 9)

The purpose of the Pacific ADA Center is to build a partnership between the disability and business communities and to promote full and unrestricted participation in society for persons with disabilities through education and technical assistance.

Federal Emergency Management Agency ​​Best Practice Information and Checklist to Ensure Vaccine ​Accessibility for Persons with Disabilities

March 26, 2021

The ​FEMA checklist, Civil Rights Considerations During COVID-19 Vaccine Distribution Efforts, covers considerations such as effective communication when publicizing vaccination events, signing up for appointments and while at the vaccination centers as well as access issues including getting to and the physical accessibility of the sites. COVID-19 Best Practice Information: Considerations for People with Disabilities provides guidance on how best to ensure that people with disabilities have adequate access to goods and services during the coronavirus pandemic. The document discusses best practices including providing auxiliary aids and services for people who are deaf or hard of hearing to access any COVID-19 related response activity and ensuring websites with emergency-related information are accessible to people with disabilities. In addition, FEMA provides live on-demand American Sign Language interpreters at all federally supported community vaccination centers.

FEMA also has civil rights and disability integration advisors in each of its 10 regions to advise state, local, tribal, and territorial governments ​on the needs of people with disabilities in all facets of vaccination center operations. For further details on your region’s Disability Integration Specialist, contact FEMA at FEMA-Disability-Integration-Coordination@fema.dhs.gov.

More information about vaccine support, equitable vaccine access, and ASL videos can be found on FEMA’s website.