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Serving Region 9 - Arizona, California, Hawaii, Nevada & the Pacific Basin

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Pacific ADA Center (Region 9)

The purpose of the Pacific ADA Center is to build a partnership between the disability and business communities and to promote full and unrestricted participation in society for persons with disabilities through education and technical assistance.

Monrovia Agrees to Ensure Equal Access to Its Transportation Services Program

September 30, 2021

The City of Monrovia, California has entered into a settlement agreement with the U.S. Department of Justice to ensure that individuals with disabilities have equal access to its transportation services program.

Monrovia launched GoMonrovia that provides reduced-fare Lyft rides to people traveling within the program’s service area. Individuals with disabilities who needed wheelchair-accessible vehicles were required to use transportation services provided by a separate company.

The Justice Department found that individuals using reduced-fare Lyft rides could travel 24 hours a day and seven days a week, but individuals with disabilities using the alternative company could not travel ​at night and ​on certain holidays. Also, accessible vehicles could not be reserved through a website or by telephone, and individuals needing this service were required to complete paper applications while those who used the Lyft service were not.

For more information, read the U.S. Department of Justice press release

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