April 1, 2022

The Southeast ADA Center has released the video: Service Animals and Transit Systems, a short, captioned animation for use by transit providers that offers an understanding of the rights and responsibilities transit providers and service animal handlers have under the Americans with Disabilities Act (ADA).  It describes the purpose of the ADA, defines what a service animal is under the law and what tasks they are trained to perform. The film can be understood by all audiences, especially those with a limited understanding of ADA and civil rights.  It also describes the difference between service animals and emotional support or therapy animals, a source of confusion for many transit operators.

For more information see, "Southeast ADA Center Releases Instructional Video on Service Animals and Transit Systems".