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Serving Region 9 - Arizona, California, Hawaii, Nevada & the Pacific Basin

Need ADA Assistance? 1-800-949-4232 (Voice/TTY) Email Us

Pacific ADA Center (Region 9)

The purpose of the Pacific ADA Center is to build a partnership between the disability and business communities and to promote full and unrestricted participation in society for persons with disabilities through education and technical assistance.

Settlement With Rite Aid Corporation To Make Its Online Covid-19 Vaccine Portal Accessible To Individuals With Disabilities

November 17, 2021


The U.S. Justice Department announced an Americans with Disabilities Act settlement agreement with Rite Aid Corporation (Rite Aid) to make sure that people with disabilities can get information about COVID-19 vaccinations and book their vaccinations online.  

Under the terms of this agreement, within 30 days, Rite Aid must conform its online COVID-19 vaccine content to the Web Content Accessibility Guidelines (WCAG), Version 2.1, Level AA. WCAG is a set of industry guidelines for making information on websites accessible to users with disabilities.  Rite Aid will also have to regularly test and quickly correct any issues with its COVID-19 Vaccine Registration Portal for the agreement’s 30-month duration.


For more information, see the U.S. Department of Justice press release