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Serving Region 9 - Arizona, California, Hawaii, Nevada & the Pacific Basin

Need ADA Assistance? 1-800-949-4232 (Voice/TTY) Email Us

Pacific ADA Center (Region 9)

The purpose of the Pacific ADA Center is to build a partnership between the disability and business communities and to promote full and unrestricted participation in society for persons with disabilities through education and technical assistance.

Toolkit for Helping Businesses Understand Working Service Animals

July 28, 2022


The Northeast ADA Center's new resource, "Service Animals in Public Spaces- Helping Businesses Understand Working Service Animals", is a toolkit to help small businesses, public entities, and the general public understand service animals and the valuable assistance they provide people with disabilities. The tools provided include information about the definitions of service animals, laws that cover service animal teams, the benefits of access to all, and service animal etiquette. Each tool includes scenarios based on real-life experiences and self-test quizzes.