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Uber Ordered to Pay $1.1 Million After Woman Who is Blind Repeatedly Denied Rides

April 8, 2021

Uber has been ordered to pay $1.1 million after an arbitrator ruled its drivers repeatedly discriminated against a woman who is blind and her guide dog. Lisa Irving, a California resident, said she was denied rides or verbally abused by drivers 14 times in 2016 and 2018.


The arbitrator rejected Uber's argument that it was not responsible for its drivers' violations of the Americans with Disabilities Act (ADA) because they are independent contractors. "Uber is liable for each of these incidents under the DOJ interpretation of the ADA as well as due to Uber's contractual supervision over its drivers and for its failure to prevent discrimination by properly training its workers," the award said.

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