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Serving Region 9 - Arizona, California, Hawaii, Nevada & the Pacific Basin

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United States v. Uber Update

The complaint claims that Uber violated the Americans with Disabilities Act (ADA) by charging “wait time” fees to passengers who, because of disability, take longer than two minutes to get in their Uber car. The United States asks that Uber modify its policies, practices, and procedures, including its wait time fee policy, to comply with the ADA and its regulations, provide ADA training to its employees, award financial damages to harmed individuals, and pay a civil penalty.

In early February, the United States disagreed with Uber’s motion to dismiss the complaint, arguing that, contrary to Uber’s arguments, Uber is a covered entity under Title III of the ADA and that that Uber violates the ADA and its regulations by charging the wait time fee.

For more information, go to the enforcement section of the ADA.gov website.