A new resource from the Job Accommodation Network (JAN) talks about options an employer should consider if they can’t identify a reasonable accommodation after making a good-faith effort to do so. They could:
- Talk to the employee and review past attempts.
- If the employee can’t provide more ideas, look for help from outside resources like local groups or job coaches, or JAN.
- Consider trying untested accommodation ideas or relocating the employee to a different job.
There’s no fixed time limit for trying; it depends on the situation’s difficulty and cost. Employers should assess the circumstances, cost, and effect on other employees.