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Providing information, training, and resources on the Americans with Disabilities Act (ADA) and 

Serving Arizona, California, Hawaii, Nevada & the Pacific Basin (Region 9)

Need ADA Assistance? 1-800-949-4232 (Voice/TTY) or Email Us

Request Training from the Pacific ADA Center

Seminar logoPacific ADA Center training staff have extensive knowledge and experience regarding disability laws and best practices. We can provide a basic or more advanced training on a range of ADA topics or customize a training to meet the needs of your group or organization.

To arrange a training, please contact us toll free at 1-800-949-4232 (Voice/TTY) or fill out our Training Request Form.

We have provided trainings to entities including:

  • State and Local Government Agencies including Emergency Management Personnel
  • ADA Coordinators from Private and Public Organizations
  • American Institute of Architects’ Chapters
  • Direct Service Providers including Independent Living Centers
  • Hotel Chains and Other Hospitality Organizations
  • Addiction Recovery Centers
  • Small Businesses
  • Colleges and Universities
  • Disability Advocacy Groups
  • Health Care Providers

ADA training topics can include, but are not limited to:


  • ADA Overview
  • Service Animals
  • Disability Awareness

Title I – Employment

  • Employment requirements overview
  • Definition of Disability
  • Drafting job descriptions
  • Interviewing people with disabilities
  • Post-offer/Pre-employment do’s and don’ts
  • Disclosing a disability
  • Reasonable accommodation: the process, examples, and “Undue Hardship”

Title II - State and Local Governments

  • What kind of entities are covered
  • Administrative requirements: ADA Coordinator, complaint process, etc.
  • What are Self-Evaluation and Transition Plans?
  • General non-discrimination: eligibility criteria, safety issues, integrated v. segregated programs
  • What is “Program Accessibility” and how to achieve it
  • Architectural accessibility - New construction and alterations
  • Ensuring communication is “equally effective”
  • Reasonable modifications of policies, practices and procedures – What is required
  • Service Animals
  • Emergency shelter site selection and accessibility requirements
  • How to ensure accessibility of health care programs and facilities

Title III- Businesses and Nonprofit Organizations

  • What kinds of entities are covered
  • What is a “Public Accommodation”
  • Reasonable modifications of policies, practices and procedures –What is required
  • Ensuring communication is “equally effective” with customers and clients
  • Service Animals
  • Architectural accessibility – New construction and alterations
  • Understanding “readily achievable barrier removal”

Facility Accessibility

  • Comparison of ADA Standards and State Codes
  • Requirements for new construction, alterations, and additions
  • Parking accessibility requirements
  • Building accessibility requirements
  • Recreational facility and play area accessibility
  • Understanding historic preservation and accessibility requirements